Last Updated: May 8, 2026
Effective Date: May 8, 2026
Welcome to Julebu ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Julebu platform, including the website at https://julebu.ai, installable web applications, and all related services (collectively, the "Service"), operated by Julebu Labs, LLC.
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2.1 Age Requirements
You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
Children under 8 years of age are not permitted to use the Service under any circumstances.
2.2 Account Creation
To access certain features, you must create an account by providing accurate and complete information. You may register using:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] if you suspect unauthorized access.
2.3 One Account Per Person
Each User may maintain only one account. We reserve the right to suspend or terminate duplicate accounts.
3.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial educational purposes.
3.2 Acceptable Use
You agree not to:
3.3 Content Moderation
We reserve the right to review, moderate, and remove any Content that violates these Terms or that we deem inappropriate, at our sole discretion. Content that receives multiple user reports may be automatically hidden pending review.
4.1 Membership Plans
We offer various Membership plans. Monthly, Quarterly, and Annual Memberships are recurring subscriptions. Lifetime Membership is a one-time purchase. These plans provide access to premium features, including but not limited to:
Specific features and pricing for each plan are described on the Service at the time of purchase.
4.2 Billing
Payments are processed through Stripe, a third-party payment processor. By making a purchase or starting a recurring Membership, you agree to Stripe's terms of service and privacy policy. We do not directly store your payment card information.
Monthly, Quarterly, and Annual Memberships automatically renew at the end of each billing period unless you cancel before renewal. The checkout page will show the plan, billing period, first-period amount, recurring renewal amount, and any applicable introductory discount before you confirm payment. Introductory discounts apply only to the first billing period unless expressly stated otherwise.
You may cancel a recurring Membership through the Stripe Billing Portal available from your account/profile page, or by contacting support. Cancellation stops future renewals; you will keep access to paid Membership benefits until the end of the then-current billing period. Cancellation does not automatically refund amounts already paid.
All prices are displayed in US Dollars (USD) unless otherwise indicated. You are responsible for any applicable taxes. If we materially change the recurring price or core billing terms for your subscription, we will provide advance notice as required by applicable law and payment network rules.
4.3 Refund Policy
Membership services are digital services that are delivered immediately after purchase or subscription activation. All purchases are final and non-refundable except where required by applicable law, where we expressly state otherwise, or in cases of billing errors caused by system failures. For recurring Memberships, cancelling stops future renewals but does not refund the current billing period unless required by law. Please evaluate the service during any available free trial before purchasing. To request a refund review, email [email protected] with your registered email, payment date and amount, and the reason for the request. The in-app AI customer assistant does not submit or forward refund requests.
4.4 Lifetime Membership
Lifetime Membership provides access to premium features for the lifetime of the Service. "Lifetime" refers to the operational lifetime of the Julebu platform, not the lifetime of the User. In the event that the Service is permanently discontinued, we will provide at least 90 days' advance notice to Lifetime Members.
In the event of a merger, acquisition, or bankruptcy, we will use commercially reasonable efforts to ensure that the acquiring entity honors existing Lifetime Memberships. If the acquiring entity does not honor Lifetime Memberships, affected Lifetime Members will be entitled to a pro-rata refund based on the remaining expected service period, calculated from the date of purchase using a ten (10) year assumed service lifetime.
4.5 Virtual Items
Coins and Diamonds are virtual currencies with no real-world monetary value. They cannot be exchanged for cash, transferred to other users, or redeemed outside the Service. We reserve the right to modify the pricing, availability, and functionality of Virtual Items at any time.
Upon termination of your account, all Virtual Items will be forfeited and are non-refundable, except as required by applicable law.
4.6 Free Trial
We may offer free trial periods for the Membership. At the end of the trial period, the trial will expire automatically. You will not be charged unless you affirmatively purchase a Membership plan.
5.1 Ownership
You retain ownership of any Content you create, upload, or submit through the Service, including but not limited to study group posts, comments, reviews, dynamics, and error reports.
5.2 License to Us
By submitting Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and perform your Content solely in connection with operating, providing, and improving the Service. This license continues for as long as your Content remains on the Service and for a reasonable period after deletion to account for backups and caching.
This license does not include using Content to train AI models that serve users other than you, without your separate explicit consent.
5.3 Content Responsibility
You are solely responsible for the Content you submit. You represent and warrant that:
5.4 Content Removal
We may remove or restrict access to any Content that we believe, in our sole discretion, violates these Terms, infringes intellectual property rights, or is otherwise objectionable. We are not obligated to monitor or review User Content, but we reserve the right to do so.
6.1 AI Tutoring and Chat
The Service includes AI-powered features, including but not limited to grammar explanations, sentence analysis, pronunciation assessment, and conversational practice. These features are provided for educational assistance only.
6.2 AI Disclaimer
AI-generated content, including explanations, corrections, scores, and suggestions, is provided for informational and educational purposes only. While we strive for accuracy, AI outputs may contain errors. You should not rely solely on AI-generated content for academic, professional, or other important decisions. We make no warranties regarding the accuracy, completeness, or reliability of AI-generated outputs. For information on how your Content is used in connection with AI features, see Section 5.2.
6.3 AI Data Usage
Your interactions with AI features (messages, prompts, and context) are processed by third-party AI service providers to generate responses. Please refer to our Privacy Policy for details on how this data is handled.
7.1 Our Intellectual Property
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Julebu Labs, LLC and its licensors. This includes but is not limited to:
The Service is protected by copyright, trademark, and other laws of the United States and foreign countries.
7.2 Restrictions
You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse-engineer or attempt to extract the source code of the Service, unless applicable law permits such activity regardless of this limitation.
8.1 Group Rules
Users who create study groups are responsible for managing their group's content and members. Group creators and administrators must ensure that group activities comply with these Terms.
8.2 Prohibited Group Activities
Study groups may not be used for:
8.3 Group Moderation
We reserve the right to remove groups, posts, or members that violate these Terms. Group creators acknowledge that we may intervene in group management when necessary to protect the community.
The Service integrates with third-party services for functionality such as payment processing (Stripe), authentication (Google), speech evaluation (Microsoft Azure), AI capabilities, analytics, and cloud storage. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the content, privacy practices, or availability of any third-party services.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in our Privacy Policy.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that:
Your use of the Service is at your sole risk. No advice or information, whether oral or written, obtained from us or through the Service shall create any warranty not expressly stated in these Terms.
To the maximum extent permitted by applicable law:
In no event shall Julebu Labs, LLC, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:
Whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, whether or not we have been informed of the possibility of such damage.
Our total liability to you for all claims arising from or related to the Service shall not exceed the greater of (a) the amounts you paid to us in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the above limitations and exclusions may not apply to you.
You agree to indemnify, defend, and hold harmless Julebu Labs, LLC and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
This defense and indemnification obligation will survive these Terms and your use of the Service.
14.1 Informal Resolution
Before filing any formal proceeding, you and Julebu Labs, LLC agree to attempt to resolve any Dispute informally. The party raising the Dispute must send written notice describing the nature and basis of the claim and the specific relief sought to the other party. If the Dispute is not resolved within sixty (60) days of receipt of the notice, either party may proceed as set forth in this Section 14.
14.2 Governing Law
These Terms and any Dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
14.3 Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and Julebu Labs, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") that is not resolved through the informal process described in Section 14.1 will be resolved through binding individual arbitration rather than in court, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, which are available at www.adr.org. The arbitration will be conducted in the English language.
14.4 Class Action Waiver
You and we each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
If for any reason a claim proceeds in court rather than in arbitration, you and we each waive any right to a jury trial. If a court or arbitrator decides that any part of this class action waiver is unenforceable or invalid, then the entirety of this dispute resolution section shall be deemed void. This subsection does not prevent you from bringing issues to the attention of federal, state, or local agencies.
14.5 Small Claims Exception
Notwithstanding the above, either party may bring an individual action in small claims court for Disputes within the jurisdiction of that court, provided the claim does not exceed the jurisdictional limit of the applicable small claims court.
14.6 Arbitration Fees
Each party will be responsible for paying any AAA filing, administrative, and arbitrator fees in accordance with AAA rules, except that we will reimburse your filing fees if the arbitrator determines that your claim is non-frivolous. If the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose, then the payment of all fees will be governed by the AAA rules.
14.7 Opt-Out
You have the right to opt out of binding arbitration within 30 days of first accepting these Terms by sending written notice to [email protected] with the subject line "Arbitration Opt-Out." If you opt out, you and we agree to resolve Disputes in accordance with Section 15.
If the arbitration agreement in Section 14 is found not to apply to you or your claim, or if you have opted out of arbitration, you and Julebu Labs, LLC agree that any judicial proceedings (other than small claims actions) must be brought exclusively in the federal or state courts located in the State of Delaware, and both parties consent to venue and personal jurisdiction there.
16.1 Term
These Terms commence when you first access or use the Service and continue until terminated.
16.2 Termination by You
You may terminate your account at any time by using the account deletion feature within the Service or by contacting us at [email protected].
16.3 Termination by Us
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including but not limited to if we believe you have violated these Terms. Reasons for termination include, but are not limited to:
16.4 Effect of Termination
Upon termination:
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Service or by email at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.
If you do not agree to the revised Terms, you must stop using the Service before the changes take effect. You may request a refund for any prepaid Membership period that falls after the effective date of the revised Terms.
We shall not be liable for any failure or delay in the performance of our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, government actions, epidemics, network infrastructure failures, power failures, or third-party service outages.
19.1 Entire Agreement
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.
19.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
19.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
19.4 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
19.5 Notices
We may provide notices to you through the Service, by email to the address associated with your account, or by other reasonable means. You may contact us at:
19.6 Language
These Terms are drafted in English. If these Terms are translated into any other language and there is a discrepancy between the English version and the translated version, the English version shall prevail.
If you have any questions about these Terms, please contact us at:
Email: [email protected]
We will respond to inquiries within 5 business days.
These Terms of Service were last updated on May 8, 2026.