[{"data":1,"prerenderedAt":233},["ShallowReactive",2],{"doc-/docs/faq-account-true":3},{"id":4,"title":5,"body":6,"date":224,"description":225,"extension":226,"meta":227,"navigation":228,"path":229,"seo":230,"stem":231,"__hash__":232},"docsGlobal/docs-global/faq-account.md","常见问题 - 账号与登录",{"type":7,"value":8,"toc":212},"minimark",[9,13,18,30,38,41,45,48,67,69,73,76,88,91,94,105,112,125,127,131,134,136,140,146,157,159,163,172,177,179,183,194,197,210],[10,11,5],"h1",{"id":12},"常见问题-账号与登录",[14,15,17],"h3",{"id":16},"_1-怎么登录或注册","1. 怎么登录或注册？",[19,20,21,22,29],"p",{},"目前使用 Google 账号登录。打开 ",[23,24,28],"a",{"href":25,"rel":26},"https://julebu.ai",[27],"nofollow","julebu.ai"," 后点击登录按钮，选择\"使用 Google 账号登录\"即可。",[19,31,32,33,37],{},"首次使用 Google 登录会自动创建账号。如果你无法使用 Google 登录，或需要迁移旧账号，请联系 ",[34,35,36],"code",{},"support@julebu.ai","。",[39,40],"hr",{},[14,42,44],{"id":43},"_2-如何注销账号","2. 如何注销账号？",[19,46,47],{},"操作步骤：",[49,50,51,58,61,64],"ol",{},[52,53,54,55,57],"li",{},"打开浏览器，输入 ",[34,56,28],{}," 网址并登录",[52,59,60],{},"点击头像，进入个人中心页面",[52,62,63],{},"页面最下方有\"退出登录\"和\"注销账号\"按钮",[52,65,66],{},"点击\"注销账号\"，按照流程完成注销",[39,68],{},[14,70,72],{"id":71},"_3-登录后显示账号被永久封禁怎么办","3. 登录后显示\"账号被永久封禁\"怎么办？",[19,74,75],{},"可能原因：",[77,78,79,82,85],"ul",{},[52,80,81],{},"触发了平台规则",[52,83,84],{},"系统误判",[52,86,87],{},"不同 IP 登录（账号借给他人使用）",[19,89,90],{},"解决方法：",[19,92,93],{},"账号封禁需要团队核查后台数据才能处理。请在网站内打开 AI 客服小助手「小句子」，告知以下信息：",[49,95,96,99,102],{},[52,97,98],{},"大概什么时候开始登不上的",[52,100,101],{},"之前账号有没有借给其他人或在不同地方（家里以外的网络）登录过",[52,103,104],{},"是否方便接电话或留站内信回复",[19,106,107,108,37],{},"封号属紧急工单，",[109,110,111],"strong",{},"工作日内会优先通过站内信回复",[113,114,117,122],"div",{"className":115},[116],"warning-box",[19,118,119],{},[109,120,121],{},"注意",[19,123,124],{},"请勿将账号借与他人使用，不同 IP 登录会造成封号。",[39,126],{},[14,128,130],{"id":129},"_4-一个账号允许多少设备登录","4. 一个账号允许多少设备登录？",[19,132,133],{},"在同一个网络环境下（比如家里的 WiFi），最多可以 3 台设备同时登录使用。也就是说，你自己学习的同时，还可以让两位家人一起用。",[39,135],{},[14,137,139],{"id":138},"_5-之前用-github手机号或微信登录的用户如何登录","5. 之前用 GitHub、手机号或微信登录的用户如何登录？",[19,141,142,143,145],{},"当前站点统一使用 Google 登录。如果你之前使用过 GitHub、手机号或微信登录，且登录后不是原账号，请发送邮件到 ",[34,144,36],{},"，并附上：",[49,147,148,151,154],{},[52,149,150],{},"你之前使用的登录方式",[52,152,153],{},"旧账号绑定的邮箱或手机号",[52,155,156],{},"当前 Google 登录后的账号信息",[39,158],{},[14,160,162],{"id":161},"_6-为什么-julebuai-和-julebuco-的账号不一样","6. 为什么 julebu.ai 和 julebu.co 的账号不一样？",[19,164,165,167,168,171],{},[34,166,28],{}," 和 ",[34,169,170],{},"julebu.co"," 使用不同的登录、支付和服务配置，账号、会员和数据不会默认自动合并。",[19,173,174,175,37],{},"如果你需要处理账号迁移或权益核对，请联系 ",[34,176,36],{},[39,178],{},[14,180,182],{"id":181},"_7-点击登录按钮后出现白屏或黑屏怎么办","7. 点击登录按钮后出现白屏或黑屏怎么办？",[19,184,185,186,193],{},"句乐部强烈推荐使用 ",[109,187,188],{},[23,189,192],{"href":190,"rel":191},"https://www.google.com/chrome/",[27],"最新版 Chrome 浏览器","。如果你目前使用的浏览器较旧，请先升级到最新版本。",[19,195,196],{},"如果换了 Chrome 还是白屏 / 黑屏：",[49,198,199,204,207],{},[52,200,201,202],{},"清理浏览器缓存和 Cookie，重新打开 ",[34,203,28],{},[52,205,206],{},"关闭其他占用内存的程序",[52,208,209],{},"如果设备配置较低也可能导致此问题，可考虑换设备试试",[39,211],{},{"title":213,"searchDepth":214,"depth":214,"links":215},"",2,[216,218,219,220,221,222,223],{"id":16,"depth":217,"text":17},3,{"id":43,"depth":217,"text":44},{"id":71,"depth":217,"text":72},{"id":129,"depth":217,"text":130},{"id":138,"depth":217,"text":139},{"id":161,"depth":217,"text":162},{"id":181,"depth":217,"text":182},null,"句乐部账号注册、登录、注销账号等常见问题解答","md",{},true,"/docs-global/faq-account",{"title":5,"description":225},"docs-global/faq-account","EWZLiBpQYh9w-Hamiz_S7WWI5kSOHgMWHQyogtolkiw",1791309134731]